Frequently Asked Questions
MockupOutfits is a digital resource shop offering printable wall art size guides, mockups, and Canva templates designed to help artists, Etsy sellers, and creatives showcase their work with clarity and professionalism.
We offer a variety of downloadable tools including:
Wall Art Size Guides (3:2, 4:5, 3:4, etc.)
T-shirt Size Charts
Canva Mockup Templates
Combined Ratio Packs for multiple listings
All files are delivered in high-resolution JPEG or PDF format, ready to use on platforms like Etsy, Shopify, WooCommerce, and social media.
After completing your purchase, you’ll receive an instant download link via email. You can also access your downloads through your account page on our website.
Yes! All our files are for personal and commercial use—meaning you can use them to enhance your own product listings and presentations. However, reselling, redistributing, or sharing the files themselves is strictly prohibited.
Yes, many of Mockupoutfits templates are Canva-friendly. If a product includes a Canva version or link, it will be clearly stated in the product description.
Our JPEG and PNG files are ready-to-use, but if you’d like a fully editable version (e.g., Canva or PSD), some of our listings include those options. If not, feel free to contact us for custom requests.
Please check your spam or promotions folder first. If your files are still missing, contact us at support@mockupoutfits.com, and we’ll make sure you receive everything promptly.
Due to the digital nature of our products, we do not offer refunds. However, if you experience any issues with your files, we’re happy to help and will ensure you get a working version.
Yes! We offer custom services for businesses and creatives looking for specific sizing, branding, or mockup needs. Reach out through our contact page to discuss your project.
